Ok, so you installed the latest Thunderbird update “2.0.0.22” and now it is acting funny?
I have the fix for you. It’s quite simple. But let’s make sure you have the same issue.
You right click an item and select “send to email recipient”. and you get some error saying that you have to
update/install/uninstall Mozilla Thunderbird or it even says to reinstall outlook.
See at my job we have a mess load of computers, and one by one after the updates, they all started doing that.
I got puzzled after the second one. I lobbed it around a few minutes trying to unscramble this issue.
I headed to internet options and set it to default Thunderbird as the primary email client. Yeah that did not work.
The stupid thing kept trying to use outlook, and it was showing outlook as being buggy. Well the girl I was helping the computer said
“Hey I don’t care just set me to outlook as My email client and I will be fine”
Ok the light bulb flickered twice and then quickly went out.
so I just give in and set her primary email as outlook.
She says ” ok cool thank”
and what do you know?????
As an automatic idiosyncrasy she heads straight to Thunderbird and clicks it. as soon as I saw her mouse over the shortcut, the light flickered again above my head and glowed bright. I screamed “STOP” as soon as she clicked the shortcut to Thunderbird.
An error type message popped up saying that Thunderbird was not the primary email do I want to make it my primary and should Thunderbird always check?. well I said yes to both.
Blamo…… issue resolved. Thunderbird is now her primary without a hitch email client again. So I head back to the first machine at the office that had that issue, did the same thing, and it worked. The IT guy who was scratching his head over it, watched and had teh same look on his face as I did “WELL DUUUUUUH!”
Of course as soon as we declared the issue well resolved. I get another problem from someone else in the building. A lady was working with a program called ” PeachTree”. It will let you automaticly send office files straight from the program through Thunderbird to the recipient. ok cool. but she gets a similar error. So I just hop in and do what I did before and we try again, I try about nine different ways to solve the problem. Nothing worked. I go back to my desk and decide to call the IT guy and let it be his problem. No sooner than me hanging up the phone he came around the corner and told me the “well duuuhh” statement. in options just ask Thunderbird to look to see if it currently is the primary email client. “WEll Duhhh”
Good luck all.